Terms and Conditions

Welcome to Starlite Drive-In! We’re thrilled to share the magic of movies under the stars with you. Before you complete your purchase, please take a moment to review the following terms and conditions. By purchasing a ticket or attending a show, you agree to abide by these terms.

Please note, we reserve the right to update, change or add new terms from time to time. Any changes will be posted to this website. We encourage you to review these Terms and Conditions before making this or any future purchases to ensure you remain up to date.

Tickets and Refunds

At Starlite Drive-In, we’re committed to making your movie night memorable — even when things don’t go as planned.

All ticket sales are final. We do not offer refunds or exchanges unless covered under our “No Show? No Problem” Guarantee, which protects you in the event of weather-related cancellations or technical disruptions before the first show concludes.

Tickets are valid only for the date and time selected at purchase. Please retain your email confirmation as proof of purchase — lost or stolen tickets cannot be replaced. Made a mistake? No problem! Send us an email at starlitedriveinbloomington@gmail.com and one of our associates will be happy to assist you.

Entry may be denied for safety reasons or if theater rules are violated.

Sellouts happen — especially for popular titles! To ensure we don’t overbook and remain compliant with local and state capacity regulations, we may disable online ticket sales in advance of a showing.

If you’ve already purchased your ticket online, rest assured — your spot is guaranteed. Even if you see us turning cars away at the entrance, please proceed to the box office and present your ticket confirmation. We’ve saved a space just for you.

No Show? No Problem Guarantee

Indiana weather can be unpredictable – and tech issues happen. That’s why we offer our “No Show? No Problem” Guarantee to keep the movie magic alive!

If a show is canceled before the first movie starts:
- Bought tickets online? Just bring your ticket to any future movie this calendar year and you’re in! Prefer a refund? Email your ticket confirmation within 24 hours. Refunds take up to 72 hours to process.
- Already parked and popcorn-ready? Hang on to your ticket receipt – it’s your golden ticket to a future show this year.
If a show is cancelled during the first movie:
- Onsite guests can use their ticket receipt for entry into another show this year.
If the cancellation happens after the first movie wraps:
- No refunds can be issued. Think of the second movie as a bonus feature!

A Few Quick Notes

All guarantees follow Indiana safety laws and inspection rules.
Cancellations will be posted on our Starlite Drive-In Facebook page – check before you cruise over!
We are not responsible for travel, lodging, or other costs resulting from schedule changes or cancellations.

Delays Happen – But We’ve Got You Covered

We may pause the show for up to one hour due to weather, equipment hiccups, or power issues.
If it happens mid-movie, we’ll hustle to get things back on track.
If the delay goes over an hour and the first movie hasn’t finished:
- Still on site? Your ticket is good for another show this calendar year.
- Headed home early? Check our website or Facebook page for notice that your ticket will be honored.

Guest Conduct Policy

At Starlite Drive-In we’re proud to offer a fun, safe, and family-friendly experience for all our guests. We ask everyone to treat others with respect, follow the rules, and comply with Management requests.

No disruptive noise or behavior
No harassment or endangering others
No illegal substances or alcohol

Guests asked to leave due to inappropriate behavior will not receive a refund.

Vehicle and Equipment Guidelines

Please keep headlights off during the movie.
Radios and speaker systems should be kept at a respectful level.
Oversized vehicles park in the back.
During intermission, start your car briefly to recharge your battery.

Outside Seating

Lawn chairs and blankets are welcome. Please keep them within your assigned area.

Assistance

Radio not working? Speakers are installed outside Concessions.
Dead battery? We have a jump box in Concessions.

Emergencies

Medical: Call 911 and notify staff.

Tornado Warning:

We’ll pause the movie and announce on your car radio.
Guests may take shelter in Concessions.

Intellectual Property

All movie content is licensed and protected by copyright. Recording or broadcasting is prohibited.

Recording

We reserve the right to use photographs or video taken on the premises for promotional purposes.

Limitation of Liability

To the fullest extent permitted by law, Starlite Drive-In Theater is not liable for:

Personal injury or property damage
Unauthorized access to your data
Website bugs or typos
Viruses or malware

Total liability is capped at the amount paid for your ticket or product.

Dispute Resolution

Let’s Talk It Out – Reach out and try to resolve things informally.
Mediation – Neutral third party in Monroe County, Indiana.
Arbitration – Binding arbitration under AAA rules.

By using our services, you waive your right to take the matter to court, except to enforce the arbitrator’s decision.

Last updated: September 4, 2025